Veterinary Health Center at Kansas State University values your input and is conducting a client satisfaction survey. Please answer each question regarding your most recent visit as accurately and honestly as possible.

Questions marked with an * are required.

Please rate your level of satisfaction with your most recent visit to Veterinary Health Center at Kansas State University

Level of professionalism on the phone*
Poor
Fair
Good
Very Good
Great
N/A
Ability to get appointment with desired doctor/service*
Poor
Fair
Good
Very Good
Great
N/A
Appearance and cleanliness of the facility*
Poor
Fair
Good
Very Good
Great
N/A
Speed and convenience at check-in*
Poor
Fair
Good
Very Good
Great
N/A
Punctuality in meeting scheduled appointments*
Poor
Fair
Good
Very Good
Great
N/A
Friendliness and courtesy of the receptionist(s)*
Poor
Fair
Good
Very Good
Great
N/A
Friendliness and courtesy of the technician(s)*
Poor
Fair
Good
Very Good
Great
N/A
Friendliness and courtesy of the student(s)*
Poor
Fair
Good
Very Good
Great
N/A
Friendliness and courtesy of the doctor(s)*
Poor
Fair
Good
Very Good
Great
N/A
Appearance and cleanliness of the healthcare team*
Poor
Fair
Good
Very Good
Great
N/A
Staff's ability to answer questions and explain things clearly*
Poor
Fair
Good
Very Good
Great
N/A
Doctor's ability to answer questions and explain things clearly*
Poor
Fair
Good
Very Good
Great
N/A
Student's ability to answer questions and explain things clearly*
Poor
Fair
Good
Very Good
Great
N/A
Healthcare team treated you and your pet/animal with compassion and care*
Poor
Fair
Good
Very Good
Great
N/A
Speed and convenience at check-out*
Poor
Fair
Good
Very Good
Great
N/A
Value received for the price paid*
Poor
Fair
Good
Very Good
Great
N/A
Did the staff call you and your pet/animal by name?*
Yes
No
Not Sure
How likely is it that you would recommend this hospital to a friend?*
0 - Not Likely
1
2
3
4
5
6
7
8
9
10 - Very Likely
Which services were utilized during your most recent visit?*
Cardiology
Dentistry
Dermatology
Equine Emergency
Equine In House
Equine On Farm
Equine Theriogenology (Reproduction)
Exotic, Wildlife and Zoo Animal Medicine
Livestock Emergency
Livestock Services In House
Livestock Services On Farm
Oncology
Ophthalmology
Pet Health Center
Small Animal Emergency
Small Animal Internal Medicine
Small Animal Surgery
Who did we see during your most recent visit?*
My Cat
My Dog
My Horse
Other

Please provide the following information.

May we share your comments and first name on our website or social media?*
Yes
No

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